If you want to update your account details, you can do this by clicking the icon in the top right of the screen and navigate to the My Account section. Once here, you will be presented with options to change the following information:
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Contact details
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Residential address
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Account preferences
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Password
Once you update your address, we will attempt to verify it automatically. If we are unable to do so, you may be prompted to confirm your address details again via a pop-up on the screen.
Can I update my name?
If you have changed your name and wish to update this, you will be required to provide a document which confirms your change of name. Eligible documents include:
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Deed poll/Legal name change document
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Marriage certificate
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Divorce certificate
The document provided must clearly show the transition between your previous name and updated name.
Please Contact Us for further details on how to change your name.
Can I change my odds preferences?
We only display decimal odds. It will not be possible for you to change your odds preferences.
Can I update my language preferences?
You can change the language on the website at any time to suit your preference.
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Scroll to the bottom of the bet365 sports site.
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Under Settings, click the Languages dropdown.
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Choose your preferred language from the available options.
Alternatively:
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Click the
in the top right of the sports site.
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Select Preferences.
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Choose your preferred language from the available options
Once the language has been changed, the display of the website along with any correspondence about your account will be updated.
Language availability depends on where you're accessing bet365 from.